When Your Bag Never Arrives

Word on the street is that airline technology is moving in so that you can track your bag through messaging on your phone. That means that you don’t have to wait for half an hour at a baggage carousel when the airline already knows that your bag is not going to show. A simple alert, and you can head straight to baggage information.

But airlines are moving beyond this and want to eliminate that mess. You know, selecting what your bag looks like on an identity kit picture and filling out a silly form that is filed away (FYI: never lose your bag at Rome’s Fiumicino Airport!). So, this is an improvement. However, airlines get a whopping $4 billion per year in baggage fees. This is another way for them to give you false statistics. If you do not fill out the form and they inform you your bag is missing, you can alert them on where you would like to receive your bag. That means that your bag is not lost or missing but is simply “arriving for your convenience at your home address.” So they look a little more efficient than they are. They still charge you for the baggage fee. All they have done is change the goal post, make our lives a little better, and make themselves look fabulous.

I for one am all for avoiding the dreaded line at baggage services. That’s at least a two-hour killer right there. Frankly, the only reason that you should ever check your bag is if you’re skiing or emigrating.

Leave a Reply