It is getting ridiculous over at Terminal E at Boston’s Logan Airport. I truly love the fact that more and more international flights are using Boston as a main hub. As a Boston resident, it means that I can fly non-stop to a lot more international cities.

But has anybody looked at the load factors in Logan’s Terminal E on any incoming busy afternoon and wondered why there is a two and a half hour line to get through passport control? It’s crazy!

This is “Welcome to the USA” time – the moment when we are supposed to, as a country, make a good impression and provide a friendly welcome, and in a place that is supposed to be an icon of efficiency. However, we are looking like a third world hub with a grubby terminal, overworked immigration staff, and no place to sit down as you wait for two hours for one of the five or six planes to clear through.

The other day I saw an elderly couple, who had not had the foresight to ask for wheelchair assistance, look like they were about to pass out in the non-air-conditioned cube en route to one of the first waiting stages before you even got a glimpse at your final immigration destination.

Unfortunately, for non-US citizens, there is no way out as Terminal E has simply maxed out. For US citizens, my only advice is to sign up for Global Entry. The entry scoots you through the process in minutes rather than hours.

For more information on Global Entry go to www.globalentry.com and for any overseas citizens, good luck!