I have never not had access to my Uber account. It goes with me everywhere and is sort of like a travel companion. However, it doesn’t get to go to Italy with me and I hate that. The cab company lobby there is just too powerful. So apart from not being able to see the sights of Ancient Rome and renaissance Florence, Uber does pretty well with me.
Then the horror of all unthinkable horrors happened – my Uber account was hacked!
I didn’t spot it at first. I kept getting messages from an unknown source in Russian but I kept on deleting them. I figured that it was a Russian wedding inquiry. Then one day, my Uber driver asked me if my name was “Dinrat.” No, that’s not me. And then I realized I had been hacked! Ok, no issues. I check my credit cards and reboot Uber but for three days I couldn’t log back on. I used the help button that Uber indicated I should use, restarted it, resubmitted it, but for three miserable days, I was Uber-less. Nobody to talk to help you, just dependent on their technology to resurface. It was not easy, believe me. Friends would have to pay for my transportation and I started to do the unthinkable…take taxis! It was a pretty grim experience.
It was tough and I felt lost. I didn’t know who to turn to. That’s what I realized that I was an Uber addict. Take Lyft, friends told me, but I couldn’t give up on Uber. So after 20 back and forth messages, we were able to make amends and I got back into a relationship again. Life without Uber. Honestly, I feel really bad for the Italians!