Travel Briefs 1: Airport Technology. Are You Using It?

Now airports are moving into food and drink technology.  Many airports have iPad ordering systems set up around bars and themed food restaurants.  The deal is that you sit down, swipe your credit card, choose items from the iPad menu, and then food or drinks come flying out at you from places that you had no idea.  Meanwhile, there are bartenders that you cannot order from and wait staff that appear randomly with your food in no apparent order.  The basic problem with that system is that it’s not that good.  Somebody has to keep coming in to manually assist and more often than not, the timing is all screwed up.  Sometimes you get wine when you should’ve received coffee, or pizza when you were looking for dessert.  It helps to pass the time and the idea is to simply centralize the operation center, but the problem is that it doesn’t work that well.

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