Category Archives: Blog

Alitalia – Rome Miami

Alitalia – Rome Miami

Flying business from Rome to Miami on Alitalia should be a treat. But really the service, the good, and the comfort of the seats on the 10+ hour journey,  is a joke. They have a casual approach, I guess, to the whole experience.

The movie selection was grimmer than flying TAM.  There was an awful film called La Grande Bellezza, about an aging movie star in Rome who smokes a lot of cigarettes and seemed to get off with young woman. It was pure and absolute misogyny and dreadful to boot.

And I never expect to eat anything other than appalling food on an airplane, but frankly eating something is a way to fill in the hours.  If you’re on BA or any number of half decent carriers, the food is OK – not brilliant, but OK. On Italia it is at the highest level of inedibility. The land of pizza, pasta and gelato – you would think, could rustle up something that resembles something edible. The land of prosciutto and parmesan – surely there must be somebody in charge of the kitchen of Alitalia that could make my 10 hours a bit more interesting!  How they managed to get awards for their meals, is beyond me. Perhaps the reviewer was promised an antidote in exchange for a good review?

But the food, this was business or as they call it Magnfica. Even the picture on their website looks like the food stylist took the day off.  Two kinds of putrefied pasta and a risotto you wouldn’t give to your dog. Fearful for my life when I saw the meat dish, I opted for the fish as the follow-up. One bite into the branzino and I realized that this baby had been cooked up a storm and probably should’ve been taken out of the oven several days before, along with the congealed sauce it sat in. Still there was always a chunk of cheese at the end of the meal that I could look forward to. But no luck, the parmesan packets where nowhere to be seen!

Alitalia has nice enough people as crew, but they spend most of their time practicing the art of conversation (with each other!)  and seem absolutely disinterested in the people they’re supposed to be serving. In fact you feel awkward about interrupting their conversation for a glass of water – and they seem to have it figured out because they have set up a self-serve station. Not Magnifica, not at all. I hate to think about what was happening in Economy. Miami was but a few hours away and I was headed off to warmer climates, and hopefully warmer customer service.

Lunch at Da Fortunato al Pantheon in Rome

Lunch at Da Fortunato al Pantheon in Rome

I’ve been coming to Rome for a long time, yet every time I want a great lunch I always end up at the same place: Da Fortunato al Pantheon.  It seems as though the waiters have been there as long as I’ve been going there. They remember you, they’re nice. The most important thing is that the food is simply out of this world.  I always have the same thing, depending on the season: either untarelle, a chicory dish with anchovies, or radicchioalla grilla, the spaghetti alla vongole veraci and a large bottle of sparkling water.  It’s quite simply the greatest lunch experience I’ve ever had in the world.

It’s simple; the restaurant is discreetly tucked away behind the Pantheon Square, the Piazza della Rotonda.  I am sort of a chaotic kind of guy and I know Rome really well – I like to experiment, try different restaurants, and discover new things in cities. But there’s never been a time where I’ve been in Rome and not gone to this marvelous institution; because in the end, there is simply nothing better than the food at this restaurant.

 

Wireless Connections on the Frecciargento

Wireless Connections on the Frecciargento

It’s not that it’s frustrating; connecting to wireless in most countries can be time consuming, complicated, expensive and unpredictable.  But on the high-speed trains in Italy they have developed a system at the very highest level of incompetency. Essentially, Italian law mandates that they must charge you for Wi-Fi which means you must give them a credit card so that they can charge you an obligatory amount that will last for 24 hours. The completion of the form is complicated, and on a cell phone practically impossible to figure out.  The charge for this wireless connection is 1ct of €1 Euro, an obligatory charge, mandated by Italian law, so that at least 3000 people sitting in an office somewhere can attend to the paperwork required to administrate its operation.

Once you have completed the application, a username and a password are generated. Both the username and password are so long, with uppercase, lowercase, etc…that there’s a fairly good chance you’ll get it wrong at least twenty times. But not to worry, at some point you’ll get it – but then the ugly truth kicks in. Fast trains move fast because they use tunnels to cut through the central spine of Italy’s Apennines Mountains. Wireless connections, of course, do not work in tunnels.  When the connection drops you have to re-enter the password that you’ve probably forgotten, unless you were smart enough to write it down. Don’t feel bad, it will not remember you either – that would be too easy!  In addition there are five station stops between Rome and Venice; wireless does not work at station stops either and the same rules apply to stations as to tunnels. The bottom line is that if you were planning to do a lot of work on the train, you better have data roaming as your backup. But the trains do run on time!

 

On the Fast Train from Venice to Rome

On the Fast Train From Venice to Rome

Imagine this, the water taxi picks you up from the palazzo, you jump into this elegant motor launch which wanders through the tiny canals until at last it breaks out into the open lagoon, and there’s the Salute church in the center of San Giorgio on the Giudecca, and across the towering column with the symbol of Venice perched atop and Doge’s Palace, the Clocktower, the Basilica, the Cathedral – and you imagine you’re in a movie.

Under the Accademia bridge, past the Peggy Guggenheim museum and then a shortcut that brings you around to the Piazzale Roma;  in the distance you can make out the freneticism of the mainland as you turn the corner of the canal and see the railway station, essentially abutting the canal and the boat docks. You roll your bags off, walk to the station and sitting there is the fast train to Rome, the Frecciargento.

In spite of all of the chaos of Italy, all of the confusion, the fast trains are a shining example of efficiency that you’ll find nowhere else in the world. The train rolls out within the second, on time, everytime – traveling at speeds close to 200 miles an hour. You arrive in Rome’s Termini station, 3 hours and 40 minutes later having traveled a distance of over 300 miles. Welcome to Rome.

 

The Rialto Fish Market Five Course Dinner

The Rialto Fish Market Five Course Dinner

I needed to prepare a five course dinner for New Year’s Eve. As luck would have it, I was in Venice and a friend of mine knew a fish guy.  My friend had arranged to meet with me earlier in a bar for a cappuccino and we walked fast-paced across the maze of streets of La Rialto, where he introduced me to another guy who knew the fish guys that sold the good stuff. I felt a little like Jason Bourne. Abutting the Erberia, the vegetable market, is the Pescheria, one of the highlights of any visit to Venice.  You will see fish you’ve never seen: eels in the winter time, scallops in their shells, swordfish with their beaks on and razor clams called cape onghe.

I had decided that I would wait to prepare the menu until I saw what I had. I was introduced to the Fish Guy; I looked around. I would start with 10 large scallops. I would grill them in their shell with some oil and garlic. Then I was going to follow this with grilled razor clams. I would follow the razor clams with two pastas, one with small shrimp and zucchini and the other using artichoke that were in season that I planned to grab from the Erberia, and then finish off with a zuppa di pesce, which sounds decidedly better than its name in English – Fish Soup.

He asked me how I would do it. I felt the answer had to be good or he might turn me away. I would start with a fennel and onion base (he nodded slowly), add some tomatoes (ok)…then I told him I needed a good fish head or two for the broth (I’ve piqued his curiosity!), and then I would create a broth that I could empty the raw fish into for the last 10 minutes of preparation! He looked at me and said come back in 15 minutes. I returned and he’d neatly prepared bags for every course. In the fish soup there were scallops and langostina, a little monkfish, and all placed in at the very end, topped with tiny toasted pieces of bread with a dollop of aioli on them. We served the soup at 1am in the morning, having celebrated the fireworks in St. Marks at midnight. It wouldn’t have been possible without “my guy. “

 

Top 5 Things You Shouldn’t Miss in Venice

Top 5 Things You Shouldn’t Miss in Venice

watertaxidock (1)

Not many things in the world can beat the buzz of the water taxi from Marco Polo to the center of town. We had arranged to stay in an apartment near the Ponte dei Greci, a delightful neighborhood set 10 minutes back from St. Mark’s Square and a ten-minute cut through to the Rialto.

We ended up in a fabulous palazzo built around 1550 by the Cubli family. It’s run by Roberta, a charming woman who in between managing the Palazzo was also a local Venetian guide.  Venice is a great city to get lost in but if you’ve only got a short while, Roberta will get you to all the right spots.

I adore Venice in the winter; we took the Vaporetto, It’s expensive at €7 for 60 minutes, so if you can skip it, it’s more fun to walk, get lost and discover. Even if you take my advice and get lost, these are 5 destinations in Venice that you should make a point to find:

  1. Bacari. Venice does wine well; spending your entire trip with a wine glass permanently attached to your lips is an idea worth considering. That’s Venice provides a good guide to Bacari, Venice wine barsrialto-fish-market
  2. Rialto Fish Market. The Pescheria has been THE place to get fish since the 1000s. Even if you’re not in the market for fish, you should head to the Rialto Fish Market for the people watching.  DSC_5114
  3. Jewish Ghetto in Cannaregio.  Next year is the 500th Anniversary of the Jewish ghetto and it was just announced that the historical area will be revitalized in a $12 Million dollar project.
  4. Marco Polo Airport Water bus (vaporetto)  €15 will get you from the terminals to Venice. Need at least two people! If you’re traveling solo (does anyone travel to Venice solo?) it’s the perfect excuse to make friends on the plane!
  5. Santa Maria della Salute. Completed in 1687 – you can just call it the “Salute” or health.  It was built after the plague took out a third of Venice’s population.

Virgin Premium Economy to London

Virgin Premium Economy to London

It’s only 7 hours, not a life sentence by any means. But if you’re tall, Virgin Premium Economy is a lifesaver and the only hope for those who don’t want to pay a small fortune for 7 hours of comfort.  You certainly shouldn’t do it for the food, which is no better and no worse than what’s behind you and what’s in front of you.  Zagat once rated airline cuisine, but it’s safe to say there is no market for a full on guide. And who goes on a plane because they’ve heard that the food is superb in the galley kitchen?

Our arrival was less than premium, transitioning from Terminal 3 at Heathrow to Gatwick, not exactly a stone’s throw away. The answer? Always travel light, have Uber on your phone and pray to God that the M25, competing for the highway of hell with Los Angeles’s 405, is having a quiet day.

We were heading to Venice and flights to Venice, sadly, fly out of the even sadder Gatwick airport. It was a day of sad airports and sad terminals with the only respite being the first sight of the Alps, the magic of Venice below and Marco Polo airport to welcome wary travelers into this magic paradise.

 

Cuba

First Impressions
I last traveled to Havana more than 20 years ago. We had set this trip up to begin opening up Havana for our market and to take advantage of a People-to-People exchange program. We boarded our charter in Miami (still the only way for us citizens to get there legally), and went through a minimum of paperwork before we were heading down the runway for the brief 45 minute flight.
Havana is 105 miles south of the Florida Keys. With the Bahamas out on the eastern side, we soon came in across a very green island. In winter it reminded me of an Irish landscape with sun! We were flying over Cuba. We touched down in Havana airport and I was like a kid in a candy shop. We were here! Havana awaited us.

Crossing Over to Cuba
It is a strange phenomenon to cross the prohibition line. Cuba has been under an embargo for too long and even with Obama’s announcement, much work still has to be done. The changes I have noticed since the last time seem minuscule, but incremental and positive. They have lost their partner in the old USSR, and trading partners either come with fool’s gold in the form of glamorous seaside resorts that take rather than give, or oil rich countries that are watching their profits and their political systems become undermined…Venezuela. So how would it seem!

Cuba_Chevy

 

Revolution Square looked the same: a stark socialist, open and unfriendly square with the requisite poster of Che looming in the background and José Julián Martí Pérez, on the opposite side. The cars had become a little more mixed, but still the overwhelming impression of the auto landscape was as it was: an amazing museum-like collection of Chevys and Cadillacs, from a time when America could boast that we had the greatest designs in the world. As they say here, Chevy ’57 on the outside with a decidedly mysterious under the hood DNA; bit of this and a bit of that, beautiful colors and steering wheel stick shifts. Aha. Those were the days.

Cuba_GreenCar

 

In the old part, buildings were getting attended to. That was different. The city of Havana was cleaning up! It was vibrant, as culturally rich as any great city in the world. Museums that may be crumbling on the outside were full of incredible art inside. The icons of Havana were spilling over onto T-shirts and memorabilia. Hemingway drank here, ate there, slept over there. The glory days of decadence during the mafia heyday were ambient in the jazz bars and clubs that came alive at night. The music scene was loud and wonderful. Classical, jazz, choral, all spilling over into the streets. Vendors were selling their wares, which consisted largely of stuff that had some connection with Fidel. The Parliament building where Fidel took the government by storm is left as it was that day in 1959. Glorious hotels like the Saratoga (http://www.hotel-saratoga.com/), which sits opposite the Senate building (that is modeled on our senate building) are worth a visit.

And everyone needs to walk along Havana’s postcard-inspiring boardwalk, the Malecon. Though perhaps not the day we were attempting to stroll there! The winter seas were high and they were diverting traffic to prevent cars getting washed away. The central square, Plaza de Catedral, is magical. It reminded me of the main plaza in Cuzco; strong Spanish colonial architecture and built to last the centuries. It is an amazing sight at night. Havana is safe with oodles of enriching cultural things to do. If you want to get down with Cuba and speak with the arts or press community, it’s a done deal. Cuba awaits!

North Korea

North Korea

To tell you the truth I was getting quite excited about visiting North Korea. A friend of mine had been there quite recently on a package tour from China; fully inclusive activities with not much room to breathe, but you do get to see a little bit of what it’s like on the other side. Not that we haven’t all been on the other side of midnight before.

I remember well walking from the incredibly lively and developed Kurfürstendamm in West Berlin through Checkpoint Charlie to the stark reality of East Berlin. I can remember walking through the Gum department store in Moscow and all I could buy was a pair of wooly gloves and a balaclava. Now it’s Gucci and all high-end shops. So I have been to the other side and crossed the line between capitalism and communism. I’ve even been to Cuba and saw what communism and years of blockades have done to that place.

But North Korea…now that’s a place I’d really like to go. Almost certainly, it’s grim. But there’s something amazing about grimness, when you know you can leave it after a few days. And who wouldn’t want to go to a country where one of my favorite films of all time, Team America, gives high profile to the leader and where another film gets self-censored by a bunch of wimps at Sony for fear of recrimination from the warlord! What’s this Darth Vader phobia? Let’s see the film – these are the same guys that were in Pineapple Express for goodness sake. You can’t be serious. I still fancy a few days in North Korea, it sure looks like fun from the outside…Not!

peers menu

Holidays In London

I love what the Brits do for the Holidays. They light the streets with elaborate displays, the shops are full of angels, snowmen and Father Christmases. London is home to Hamleys, the world’s oldest toy shop. Every holiday season Hamleys is alive with elaborate Christmas displays and the pubs are full of festive decorations and early afternoon revelers. This place takes Christmas seriously.

Pretty much the entire continent of Europe closes for two weeks and the traditional English Christmas food fare is plastered on every restaurant menu you could find. There are Christmas markets in the middle of Hyde Park and the fabulous Borough market at London Bridge steps up a notch over this period. Not to be outdone I had a rather lordly lunch at the House of Lords, eating off of their Christmas lunch menu with my friend, the Baroness!

I took the London cured smoked salmon as a starter, but having just taken the turkey at Thanksgiving I elected for an off-the- menu decision and went a la carte with the Fish Pie. Fish Pie, for those of us with a love of England will know that this is one of the great delicacies of the world. White fish in a béchamel sauce with mashed potatoes and melted cheese on top, served piping hot in its own little earthenware pot. It’s almost as good as a bacon sandwich! Yes, life at the House is good when you’re on the inside.

Marshall Street Pool

Tiny Pools

I like to swim when I travel. It means I don’t bring lots of bulky gym clothes – all you need is a speedo and a pair of goggles. Well, that’s all you need. You also need a decent pool. I travel to London a lot and always use the Marshall Street Baths in Soho, cost of entry $6 and the pool is a respectable 30 metres long. But so many hotels advertise pools and when you get down to it, they are hopelessly inadequate (tiny pools); or if they’re outdoor pools they have some fancy shape that is unswimmable.

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Case in point, the swimming pool at the #Sheraton Towers in Chicago. It should be called a floating pool because that’s about the only thing it’s good for; that and a great view of Chicago. One flip turn and you’re at the other end. I adapted by jogging around it, which is a great form of exercise, especially if there is no deep end.

But I really think that hotels miss the boat here, if you’ll pardon the nautical expression. When I walked through the gym to get to the pool, there must have been 35 machines. Yet here was this pool and they sunk all this money into it – and they made it too short. How much more money would it cost to increase the length of this pool, using Sheraton dollars?

And it’s the same as the other pools I’ve been to in these hotels. They don’t get it – a pool has to be between 20 and 25 meters, otherwise it’s just a ploy to come up in a search. And as a swimmer I feel that we are being duped. Swimmers unite! Beware of trick photography – if there is only one photo, from an odd angle, note that it’s probably no bigger than a Jacuzzi!

Car in Havana

Cuba Calling

Timing is everything. We’re on our way to Cuba. I won’t say that our bags were already packed, but our tickets were booked when Obama surprised the world (and us!) with his announcement. It has all the intrigue of a best-seller – secret talks for months, even the papacy is involved…and just where is Fidel? Hey, this is long overdue! Obama is on fire for his last two years! And we hee Cuba Calling.

I last visited Cuba so many years ago I can’t remember, and in those days you could use dollars instead of Cuban pesos. And what will be the consequences for Cuba of lifting the ban? More Americans for sure, although over a 100,000 Americans visit Cuba each year, either legally or illegally. We’ll be flying from Miami on a charter flight and we can bring back, legally, $400 in Cuban cigars. No more sweating at the airport going through customs with those Cubans innocently packed in your backpack! And imagine, in the not too distant future we’ll be able to use credit cards and not carry bundles of cash around with us.

Here is the delicate balance that Cuba needs to strike. The US has been in fast-forward, meanwhile this island just an hour flight from Miami has remained unchanged. There is speculation that Cuba will become the new Cancun – let’s hope not. Let’s hope they take everything that’s good about modernization – without disrupting the old world charm that makes visiting Cuba so great. How do you avoid the mess and all that you get through overdevelopment? And remember, that none of this stuff is going to change overnight.

I could just see the auto industry salivating at the prospect of getting into Cuba – but Cubans need money to buy cars and the most important thing is to invest in the Cuban people, not the foreigners who are apt to move in, make their money and leave a whole bunch of people in pretty much the same situation as they were before. Smart tourism investment is key.

Carrepair_cuba
And what would we miss once this thing starts to happen? Well, the cars. The average lifespan of an American car is 16 years; the average lifespan of a Cuban car is 60 years! And Castro’s 1959 revolution came at a great time for American cars, which is why the streets of Cuba, and specifically Havana, look like a car museum. Imagine if the Cuban Revolution had taken place in 1971 – it would be a Ford Pinto graveyard!

Christmas Cracker Celebration

Christmas Crackers are such a part of an English holiday celebration, I couldn’t imagine not pulling a cracker and putting a really silly paper crown on my head while eating Christmas dinner.

So, where does this Christmas Cracker Celebration and Tradition come from? Its particular to the UK and the commonwealth countries such as Australia and New Zealand. The Irish have a cracker celebration too. It all started as a candy wrapper idea. A chap called Tom Smith originated the concept in 1847 with fancy wrappers for his bon bon candies or sweets as the English call them. When his candy market fell flat, he resorted to a different concept.

Tom thought of making his sweet wrapper much bigger and stuffing the wrapper with fun stuff and more importantly inserting a thin tape that would explode into a crack when pulled . He filled his cracker with ornaments and silly riddles and hats . And hey presto, Christmas was never the same . One is supposed to cross hands around the table and pull the crackers at exactly the same time. Then the hat ceremony which is facilitated by the vast quantities of alcohol that have been drunk around the dinner table.

When you play the fool, it’s better to not be completely aware! There is even a memorial water fountain to Tom Smith and his family in Finsbury Square in the center of London near the Barbican area. My mum used to make crackers in a factory just after the war. Never a shortage of paper crowns around our house when growing up. It was the closest I ever got to the aristocracy!

Jet Blue

Got Jet Blues?

Got Jet Blues? According to all those Jet Blue junkies, Jet Blue is heading down the corporate greed path. They’ve taken their biggest single value proposition,” more legroom,” and shrunk it – and all because they want to make more money. Shame on them! Imagine an airline looking for ways to make more money, surely not! Oh hang on, most airlines make no money at all and usually the way to try to break even or make a little bit is to scrimp on practically everything. So what is Jet Blue doing that is so horrid to the Jet Blue faithful? It’s charging for luggage and it’s shrinking its seat pitch from 34.7 inches to 33.1 inches. In other words, it’s decided to take the money that’s currently being left on the table.

I know that Southwest let’s your luggage travel free, but JetBlue offers Direct TV and free Wifi! Plus Jet Blue offers Mint, a premium service for not much more money, that connects the East and West Coasts. Look at this way, I doubt they’re headed the way of Ryan Air, where you practically have to pay to go to the toilet.

So Jet Blue’s introducing new slimline seats that are two inches thinner. All of this means that the magic tube we sit in will give them an increased dollar yield, make it a little less comfortable, but still, and this is the sad news folks, they lead the way in seat pitch. By redesigning their seats and adding a few more, they still are not cramming and jamming the folks in. Most legacy carriers offer 31 inches on long-haul…yikes!

This is a great common sense move for Jet Blue; we want them to be a viable airline and make money. And they still lead the way in the two things that are important to most travelers – legroom and a smile. Below is what you can expect on the misery space level on the worst offenders for seat pitch in the business.

Virgin 32.6
American 31.8
United 31.8
US airways 31.8
Delta 31.3
Sprint 28.3
So if you want to save money, Sprint is the game – but you may have to buy some new knees at the end of the flight! And is that Virgin I see?

san miguel

The Senses Of San Miguel

He who speaks the most, eats the least. He who eats the most, listens. He who listens, will own the secrets. – anonymous

The Senses of San Miguel: In 1810 the revolution started in these hills around San Miguel. The town itself became an inland harbor offering safe passage along the Camino between Mexico and Guanajuato. It’s a favorite place for artists and hip retirees (the Florida alternative without the hurricanes and the five o’clock specials). And you get siesta! It is simply a wonderful place to live.

There is so much going on and the culture is pouring over and into the lovely cobbled stone calles. Narrow streets with tiny doors and decorative spouts that slosh water sometimes onto the unsuspecting passersby below! There are vivid colors, pinks and greens everywhere. There are smells that stay with you, lavender, jasmine, orange and the aroma of roasting coffee. There are street vendors selling churros and tortillas and tacos on the street. The climate is practically perfect, never hot enough in the day to make you sweat and cool in the evenings because of the high altitude. 7000 feet. There are beautiful views from every direction because the town is surrounded by hills on three sides.

The church bells are a part of the music of San Miguel; bells to mark time and events to commemorate festivals and celebration. These sounds hang in the evening air at the jardin, the central plaza. There are globadores, balloon sellers, for the children who are playing, and mariachi players serenading couples at tables in cafés. The laurel trees in the central square seem to be perfectly manicured, providing shade during the day for the people-watchers and the mariachi taking their siesta. The locals mingle with the tourists as if they are not there. The merchants go about their business and actually let you look at stuff without that constant torment you find in Egypt or Marrakech.

Mexico is getting a bad rap at the moment, but there are real alternatives to the tourist traps of Cancun and Acapulco. And nobody’s suggesting you should opt for a homestay in Juarez! San Miguel is a gem and worth a try.